Privacy Policy
Last updated: February 2, 2026
1. Introduction
TAYP LTD ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use the Tayp application.
2. Data We Collect
We collect the following types of data:
- Identity data: name, email, phone number
- Billing information: payment details for service subscriptions (processed securely by third-party providers like Stripe)
- Usage data: history of service activations, connection logs, and digital interactions
- Technical data: IP address, device type, browser information
3. How We Use Your Data
We use your data to:
- Process your service requests and manage your account
- Verify your identity and ensure platform security
- Improve our software performance and user experience
- Send technical notifications and service updates
- Comply with legal and regulatory obligations
4. Data Sharing
We never sell your personal data. We may share your information with:
- Billing partners: for processing service fees (e.g., Stripe)
- Technical partners: utility providers and network operators to synchronize service status
- Legal authorities: if required by law or to prevent illegal activity
5. Data Security
We implement industry-standard security measures:
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- Biometric authentication and secure access controls
- Regular security audits and vulnerability assessments
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: request a copy of your personal data
- Rectification: correct inaccurate or incomplete data
- Erasure: request deletion of your data
- Portability: receive your data in a structured format
- Object: object to certain types of data processing
To exercise these rights, contact us at: privacy@get.tovoapp.com
7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal requirements. Account activity logs are typically retained for 7 years for accounting and audit purposes.
8. Cookies
Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies without your consent.
9. Contact
For any privacy-related questions:
- Email: privacy@get.tovoapp.com
- Address: TAYP LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ